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Home » Claims Process

Claims Process

Having an accident can be a nightmare. There is no way to undo the accident but there are ways to ease the claims process so that you get the money you deserve quickly. Here are some steps to remember.

Filing an auto insurance claim is fairly easy to do if you have all of your information readily available. Often people do not know what type of information they need to gather in order to speedily file a claim. Seeking out this knowledge after an auto accident is often too late.

When you are at the scene of the accident, you need to contact the police. Some cities ask that if both vehicles can still function that a walk in report be made to eliminate undue stress on their task force. Either way, be sure you file the report as soon after the accident as possible while all the details are fresh in your memory.

Before leaving the scene of the accident, obtain contact information, insurance information, driver’s license and car tag number. You may also wish to collect contact information and statements from witnesses to the accident. Call your insurance company as soon after obtaining the information as possible to speed up the claims process.

If you are injured in the accident and must go to the hospital, request the emergency personnel or the police to gather the required information for you. As soon as you are able to contact a friend or family member, ask them to follow up for you. Don’t wait until you are out of the hospital to begin filing an auto insurance claim. The sooner you file, the faster you will have your own car fixed and be able to get on with your daily life.

When filing an auto insurance claim you may come up against many obstacles. Your insurance company should be able to assist you in cases where the other driver is not insured, the other insurance company tries to refuse a claim, or if you feel they are not giving you fair compensation.

If you feel your own insurance agency is not helping you, you may wish to get help filing an auto insurance claim by contacting the supervisor or your agent, or an attorney. In most cases, insurance companies are more than happy to fulfill your requests for the claim, especially if the accident is not your fault.





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